Recent Reviews of Mercedes-Benz of North Orlando
May 28, 2020
My service consultant was Jennifer Neeley who was excellent! She took great care of my vehicle and of me. She arranged for me to have some work done under a warranty that I was unaware of at no charge and gave me a discount on some brake work she found I did need to have... Read Full Review done. If it were not for Jennifer and her knowledge and experience, the service would have been quite a bit more expensive. I travel from NSB to Lake Mary just to experience the service offered by AutoNation Mercedes Benz Dealership. Read Short Review
April 9, 2020
Excellent service. Informed throughout the service
April 2, 2020
Awesome service and I love my car . John was great
April 2, 2020
Mercedes of North Orlando is likely Florida's finest MB dealership. Professional in every way, delivering a trustworthy and great experience in sales and service. I've now bought more than ten vehicles from them and have never had an unfavorable experience.
April 1, 2020
From driving in to the dealership everything was spectacular. Check in was smooth and Jennifer kept me informed of the process. The technician performed the required maintenance and the results were spectacular. The facility was very clean and I felt very comfortable. Very... Read Full Review friendly staff, I will return. Read Short Review
May 29, 2020
Very impressed with your service and Cortney M. Thank you for being so professional. Ginny and Chris
May 28, 2020
Highly professional and efficient service provided!
May 21, 2020
I always get excellent service. My service rep is very helpful and gets whatever the problem is taken care of.
May 13, 2020
Excellent Service Department! Tom W. assisted with an issue that came up unexpectedly and helped get our ML 350 in for service the next day! Luis is an exceptional Service Tech that we trust and depend on for our ML350 and E320. Luis takes the time to explain the issues and... Read Full Review gives us the options for repair. North Orlando MB take the time to do the job right the first time. Read Short Review
May 13, 2020
The service manager was very thorough and made sure we were satisfied with the work that was done. The checkout process was easy as well. The customer service at this dealership is excellent! We always have a good experience at MB of North Orlando.
September 2, 2019
From my first phone call & inquiry to driving off the lot my experience with everyone I encountered at Mercedes Benz of North Orlando (MBNO) was exceptional. I found a low mileage and well kept 2013 MLK on the internet, spoke with Beau & Tony in sales to obtain a purchase... Read Full Review order and reserve a test drive. Beau picked me up at the airport for a quick ride to the dealership where the car was fresh out of detail and waiting in the showroom. After a thorough viewing and test drive it was obvious the MLK was completely as advertised by MBNO and as described in during my phone calls with Beau & Tony. There were no surprises, hidden costs or pressure to purchase add-on items. I was informed of available warranties and prepaid maintenance plans, but when I indicated I wasn't interested neither subject was addressed again. Purchase was made and I was in and out in roughly two hours. I actually enjoyed the experience and meeting the team at MBNO. If you're looking for great service & value with professional expertise and a no pressure experience I highly recommend you give Beau and Mercedes Benz of North Orlando a chance to earn your business. Read Short Review
July 14, 2019
As always Sharif gave us great service and up straight pricing ! We love our new GLC and this is our fourth car we have bought from him and this dealership!
April 10, 2019
Steering wheel adjustment and full service including oil change Rick was my advisor and he was GREAT to work with!!!!!!
January 22, 2019
made a convenient appointment, and was given all the info and expectations. Left my Sprinter/RV overnight and picked it up next day as promised.
July 20, 2018
Wonderful, Ivan and Peter were both professional and kind.
May 21, 2020
Had my 500SO in for major service. Jennifer Neeley was my service contact. Both she, and the service dept did a great job. Very satisfied and would definitely recommend.
May 14, 2020
the customer service is great
April 28, 2020
Recently purchased a certified pre-owned Mercedes. Great sales and financing experience. Developed an issue and returned the car for service. Problem diagnosed and repaired swiftly. Another great experience at this dealership.
April 14, 2020
Everyone is very polite, salesman John McClung was very helpful and made the purchase very easy, this is our 2nd Mercedes. Finance department was quick and easy, keeping social distancing was first and foremost their priority. We unfortunately purchased our first Mercedes... Read Full Review from another dealership but they were kind enough to wash and sanitize our other Mercedes. Thank you all. Read Short Review
April 13, 2020
Ryan made my car buying experience so pleasant and painless. Great and knowledgeable costumer service. Definitely recommend!