Recent Reviews of Mercedes-Benz of North Orlando
July 6, 2020
Chris Mulder was my sales associate and was wonderful from beginning to end. Highly recommend this dealership and You must ask for Chris. Very knowledgeable and respectful!
June 18, 2020
I am extremely impressed with the service I recieved at this dealership. They do whatever it takes to be sure your vehicle is taken care of and delivered back as promised. Great Hospitality!.
June 15, 2020
My recent service required me to leave my vehicle for at least 4 hours; my service contact, Jennifer McNealy, offered me a loaner before I could even ask. The loaner vehicle was fine and when I returned it about four hours later, Jennifer informed me that our car would... Read Full Review still be in service for another hour. I did not mind the delay that much since the waiting facilities are very nice - almost luxurious. There is always coffee, hot chocolate and snacks available. All in all my service experience was as pleasant as possible for this type of event. Read Short Review
June 1, 2020
The only thing that dislike me was the way that they wash the car. For me was a sloppy job. Next time I will definitely ask the advisor not to have my car washed. Beside that all other services was fine.
May 28, 2020
My service consultant was Jennifer Neeley who was excellent! She took great care of my vehicle and of me. She arranged for me to have some work done under a warranty that I was unaware of at no charge and gave me a discount on some brake work she found I did need to have... Read Full Review done. If it were not for Jennifer and her knowledge and experience, the service would have been quite a bit more expensive. I travel from NSB to Lake Mary just to experience the service offered by AutoNation Mercedes Benz Dealership. Read Short Review
August 6, 2020
Very nice and professional people the lady who took care of me was the best.
August 2, 2020
Love it unquestionably the best place to buy and maintain a vehicle. Walt the manager knows what hes doing
July 31, 2020
The AutoNation team were very professional and made my entire experience a very pleasant one
July 27, 2020
Everyone I came in contact with at the dealership was very professional and accommodating. Purchasing a car can be very stressful but this experience was not. From my initial inquiries about the vehicle to the final delivery, everyone (Syed & Chaz) was concerned that I had... Read Full Review all the information I needed to make an informed decision. To sum it all up, I’m very pleased with my experience purchasing two vehicles from this dealership. Read Short Review
July 27, 2020
Cortney, was my service writer, he was extremely profession and kept me informed about the repairs to my vehicle.
July 27, 2020
I brought my E400 in for service and was told that my next service would be in 5 months. They didn't try to sell me on a service that I didn't need. In fact they identified a problem with my battery and because it was under warranty they replaced it free of charge. Rick... Read Full Review Shattuck Jr. is a great Service rep and always puts the customer first. Read Short Review
September 2, 2019
From my first phone call & inquiry to driving off the lot my experience with everyone I encountered at Mercedes Benz of North Orlando (MBNO) was exceptional. I found a low mileage and well kept 2013 MLK on the internet, spoke with Beau & Tony in sales to obtain a purchase... Read Full Review order and reserve a test drive. Beau picked me up at the airport for a quick ride to the dealership where the car was fresh out of detail and waiting in the showroom. After a thorough viewing and test drive it was obvious the MLK was completely as advertised by MBNO and as described in during my phone calls with Beau & Tony. There were no surprises, hidden costs or pressure to purchase add-on items. I was informed of available warranties and prepaid maintenance plans, but when I indicated I wasn't interested neither subject was addressed again. Purchase was made and I was in and out in roughly two hours. I actually enjoyed the experience and meeting the team at MBNO. If you're looking for great service & value with professional expertise and a no pressure experience I highly recommend you give Beau and Mercedes Benz of North Orlando a chance to earn your business. Read Short Review
July 14, 2019
As always Sharif gave us great service and up straight pricing ! We love our new GLC and this is our fourth car we have bought from him and this dealership!
April 10, 2019
Steering wheel adjustment and full service including oil change Rick was my advisor and he was GREAT to work with!!!!!!
January 22, 2019
made a convenient appointment, and was given all the info and expectations. Left my Sprinter/RV overnight and picked it up next day as promised.
July 31, 2020
Service appointment went very well!!
July 29, 2020
Great service and the personal touch that so many dealerships have lost !
July 24, 2020
I cannot speak highly enough of John in the parts department! He has been one of the most genuine, caring, and helpful gentleman I've very worked with at a dealership! Every time I need something or just have a question he goes out of his way to make my experience... Read Full Review exceptional! I have also worked with Jennifer, Brandon, and Tom in the service department and they have also gone out of their way to be helpful and accommodating! Definitely 5 star service at this dealership! ⭐️⭐️⭐️⭐️⭐️ Read Short Review
July 8, 2020
Great service and willingness to serve!
June 18, 2020
I highly recommend Mercedes North Orlando. Rick the Service Manager is responsive and will acknowledge the fact I am a loyal customer and appreciates my business.